Are you unsure of your ring size?
You are always welcome to come over to one of our flagship store in Copenhagen where you can measure your exact ring size.
If you are unable to do this, we have prepared an indicative guide that you can use to determine your ring size.
Need a new ring?
If you buy a ring that does not fit, you can always swap the item for a voucher or return the ring within 30 days of the date of receipt of the package.
Please note that we will only reimburse the amount to the card which was used for the purchase.
You can also drop by one of our flagship stores in Copenhagen or Aarhus and exchange the ring for a size that fits you.
Remember to bring the receipt.
You are very welcome to contact our customer service for further instructions about ring sizes and individual rings.
They can be contacted on tel. +45 33 15 86 87 (key 1) or via email service@janekoenig.dk.