UNCERTAIN ABOUT YOUR RING SIZE?
You're always welcome to visit our flagship store in Copenhagen, where we can help you measure your exact ring size. If visiting isn't an option, we’ve created a helpful guide to assist you in determining your ring size here.

YOUR RING DOESN'T FIT?
If the ring you purchase doesn’t fit, you can exchange it for a voucher or return it within 30 days of receiving your order.
You can also visit our flagship store in Copenhagen to exchange the ring for a better fit. Just remember to bring your receipt with you.
Please note: Refunds will only be issued to the card used for the original purchase.


For further assistance with ring sizes or any other questions, feel free to contact our customer service team at +45 33 15 86 87 or by email at service@janekoenig.dk.